Friday HelpSpace

Online help for digital beginners

Friday HelpSpace ended 2 October. The day and time clashed with other activities. We will resume soon, probably on Thursdays.

If you are new to this, perhaps uncertain about how anything works, but you have an Internet connection and you are reading this — you are probably a relative beginner, and our Friday HelpSpace is for you.

HelpSpace is our online meeting room that we set up mainly to provide help for people who have a problem they are able to describe. It’s open most of the time.

The regular Friday session is an experimental drop-in event for up to five people who would like to talk to an authorised helper (or to each other) without the rigmarole of making an appointment.

When, where, more info

  • Every Friday, 12 to 1 pm
  • HelpSpace online venue « »
  • There is more information on our Help page –
  • Previous experience of online meeting rooms is not necessary. We are here for beginners.
  • Do not try to log in or sign up for anything. You will never have to do that. Those links are for the meeting room host. not for you.

More about our meeting rooms

  • Our rooms are persistent — they don’t close when the meeting ends.
  • Our rooms might be locked for planned events, otherwise they are normally open and unlocked.
  • You don’t need an invitation to enter an unlocked room.
  • If a meeting room is locked, you will land in the waiting room and then tap on a button labelled Knock. The meeting host will let you in.

Bienvenido al Café de la Mente

Some of our older english-speakers are learning or re-learning Spanish under lockdown. They have started a weekly session in El Café de la Mente (an online meeting space).

It’s a regular Monday afternoon event – 2 to 2:30 pm. Who else would like to join?

No lessons — just practice, reinforcement and lockdown support in spanish.

Los hablantes nativos son especialmente bienvenidos, por supuesto.


  • Send an email to
  • Envíe un correo electrónico a

Benefits Chat (30 April)

Get some socially-distanced help from Terry

The world of benefits can be a confusing place. If you’ve got questions about Government social support and what you might be entitled to, join a chat session with MRS-Independent Living Advice and Community Worker, Terry Bednall.

Terry has told us …

“This session will be the first of three on Welfare Benefits.

This week, we will focus on post-retirement benefits. I will introduce the series, and then the topics will be pension credit and attendance allowance, each followed by questions and experience sharing.

I may offer my phone number so people can call me for a one-to-one follow up.”

Hosted by MRS-Independent Living.

Date and time

  • Ended.
  • Thursday 30 April, 10 to 11 am.

Extra info

  • Please use a headset or earbuds if you have them.
  • Please use a webcam if it makes you feel more comfortable. Otherwise — please don’t.
  • Phone-in callers are especially welcome — and will have the advantage of much better audio. quality.


  • If you use a laptop or desktop computer: nothing to install.
  • If you use a smartphone or tablet — install the Google Meet app.
  • If you are not sure how to do that, please email

Link to click or tap (after 9:50 am)


How to join with a phone call (at 10 am and after)

  • We do not accept the exclusion of people who do not have Internet access or skills.
  • So we encourage phone-in to all our online sessions that do not require screen-sharing. Our Google Meet platform handles it very well
  • Our Google Meet phone-in numbers are UK standard rate 020 3*** **** numbers.
  • We don’t think we should publish the phone number here — but if you phone or text 07761 887927, we will provide you with all the information and help you need.

Google Meet for beginners (29 April)

Google Meet workshop, Wednesday 29 April, 2 pm

  • Ended.
  • Catch up with what other people are doing on Google Meet.
  • Be ready for the Thursday morning Benefits advice event.


  • If you use a laptop or desktop computer: nothing to install.
  • If you use a smartphone or tablet — install the Google Meet app.
  • If you are not sure how to do that, please email

How to join (after 1:50 pm)

  • Click or tap on