The 50-Plus Data Bank

A young woman wearing a HausOfShee top and a much older African-Caribbean man. They are examining the contents of a SIM card pack.
Whitney and Walter at the Digital Drop-in – with a Data Bank SIM card

Free internet connectivity for eligible older people

Updated 26 September 2023

NB: we have allocated all the SIM cards provided by the National Databank.

Brief version of the deal

If you are surviving on a low income and you can’t afford your current internet connection, you are eligible for a free data plan and SIM card for your phone.

All you have to do is bring your unlocked phone to any Wednesday afternoon Digital Drop-in at Mildmay Community Centre.

The longer version is below …

Our databank for people aged 50 or better

Are you eligible for a free mobile data plan?

You should be living on a low income — and you need mobile data for internet connection — and you meet at least one of the following criteria …

  • You have no access or insufficient access to the internet at home,
  • or – you have no or insufficient access to the internet when away from
  • or – you cannot afford your existing monthly contract or top up.

You will need a phone that you already know how to use, or that you are learning to use on a course for older beginners.

Your phone should be unlocked (or compatible with the databank SIM card).

The free mobile data plans

O2 data

  • A plan with 20 GB mobile data, plus unlimited calls and text messages.
  • The plan will refresh when you respond to a monthly text message.
  • The plan will expire after six months, but can be renewed for a further six months if you need it.

Three data

  • A plan with 24 GB mobile data.
  • The 24 GB data is a total – it does not refresh monthly.

How does it work in practice?

If you are eligible …

  • A staff member or authorised volunteer will put the SIM card in your phone.
  • After you have signed for the SIM card, we will register it with the national databank and then activate it.

Our primary base will be the Wednesday afternoon drop-in at Mildmay Community Centre.

Frequently Asked Questions

  • Can I keep my existing phone number?
  • I have a long-term contract that I cannot afford. Am I eligible?
    • Not while you still have the long-term contract. Please check the termination fee before you consider cancellation.
    • However, O2 have indicated that they will consider individual cases where an O2 contract might be replaced by a databank O2 plan. We would contact O2 on your behalf.
  • Does it make any difference where I live?
    • No!